Results and follow-up

A Submitted or Closed review is no longer answered: it is read. Here is who sees it, what it shows and how the score is worked out.

Who sees the result

Before submission, only the evaluator sees the answers. There is no publishing step: as soon as the review moves to Submitted, these people can read it.

Who	What they see	Where
The evaluator	Their answers and the score	My evaluations
The person evaluated	The answers and the score, only after submission	My evaluations
The creator	The answers and the score, only after submission	Talent management
The reviewer, if there is one	The answers and the score, only after submission	To review
An admin	The list of every review at the company with its score. They can't open the answers unless they take part	Talent management

Nobody else. Having the HR role gives no access to other people’s reviews. The score and the text answers sit in the same detail.

Read a result

The dialog shows the evaluator, the person evaluated, the reviewer if there is one, the state, the submission date and, if scale questions were answered, the Score line. Below that, each question with the answer that was given.

Orquiva has no option to download or export a review.

How the score is worked out

• Only answered 1-to-5 scale questions count. Yes/No and free-text questions don’t go into the score. An optional scale question left blank doesn’t count either: it drops out of the calculation rather than adding a zero.
• It is a weighted average. Each question has a Weight, set by whoever prepares the template or the review; if nobody changes it, it is 1. Questions with more weight move the result more. The weights aren’t shown in the detail.
• It is rounded to two decimals. That’s why you answer in whole numbers and the score is rarely round.

The figure appears in three places, in different formats:

Where	What it looks like	Example
The review detail	Score with two decimals and no "/5"	Score: 4.33
The list row	One decimal, out of 5	4.3/5
The Average score indicator in Talent management	The average of the scored reviews in the list, one decimal, out of 5. If there are none, No scores yet	4.1/5

If a review has no answered scale questions, the detail doesn’t show the Score line and the row shows “—”. It is still valid for its other answers.

What happens next

Orquiva does nothing else with the result: it doesn’t publish it, doesn’t alert anyone and doesn’t link it to goals. The usual step is to discuss it with your manager in a meeting. If goals come out of that, they are recorded separately, in Goals, and completing them doesn’t change the review’s score.

If something goes wrong

I can’t see any score. The review has no answered scale questions, or it hasn’t been submitted yet. Read the text and Yes/No answers.

The average doesn’t match the one I worked out by hand. Each question can carry a different weight, and only answered scale questions count. On top of that, the list rounds to one decimal and the detail to two.

I’m the person evaluated and I can’t see the answers. The evaluator hasn’t submitted it yet. Until then, only they can see them.

I’m an admin and can’t open a review from the list. Only the people taking part can open the answers: evaluator, person evaluated, creator and reviewer. You see its state and its score.

I disagree with a result. Talk it over with whoever evaluated you or with your manager: a submitted review can’t be corrected. If the problem is with the tool, write to Orquiva support.