My schedule and shifts
Where you see your schedule, what happens if you don't have one, how split shifts and changes to specific days work, and who to ask for a change.
Your schedule is what your company expects you to work; your clock-ins are what you actually work. Here’s where you see the schedule, what happens if you don’t have one, and who changes it.
Before you start
Your company sets your schedule: HR, or your manager if they have permission to manage schedules. You look it up.
If you have no schedule assigned, there’s no default one. Your hours target is 0, Home shows No schedule assigned · clock in freely, and no overtime is counted, because there’s no schedule to go over. You can clock in as normal. If you think you should have one, ask HR.
Where you see your schedule
On Home, always. The workday card shows Your shift today with its hours, and your shift’s start and end while you’re clocked in. When relevant, it also reminds you what time you start tomorrow. Below it, the week strip shows each day with its planned hours, or as a Rest day, a holiday or time off.
In My schedule, if your company has advanced schedules. It’s the full view of your month:
- Open My schedule in the menu.
- Choose the Month view (a calendar) or List (one row per day, grouped by week, with the schedule, the break and the Planned hours). Days without work show as Day off.
- To take it with you, press Export PDF. You can export the month you’re viewing or turn on a range and export several months at once.
If you don’t see My schedule in the menu, your company doesn’t have that module: your schedule still shows on Home.
How your schedule is built
- The schedule on your record is the base: which days you work, from what time to what time, and how much break is planned.
- A split shift divides the day into two stretches, say morning and afternoon. The gap between the two is then the break.
- Planned days. With advanced schedules, your company can change specific days in a monthly planner without touching the schedule on your record. If a day or a week looks different from the rest, that’s usually why.
There are no named shifts (morning, afternoon, night): each day has its own hours.
Planned versus actual
In Time tracking → Clock-ins, days still to come show as Scheduled, with no figures, and days when you have no shift show as No shift. Once you clock in, what you actually did is compared with the plan, and that’s where the hours still due and overtime come from: see History and hours summary.
A public holiday doesn’t count as a planned day: your target that day is 0. Holidays are explained in Public holidays and non-working days.
Asking for a schedule change
There’s no shift-change form.
- Talk to your manager or to HR and explain why.
- Whoever manages schedules adjusts your record or plans that day. What they do on their side is in Planning schedules and shifts.
- Check it on Home or in My schedule.
Schedule changes don't send you a notice
Orquiva doesn’t notify you when your schedule changes. If you’re told it has, check it yourself. And if what you want is a day off, that doesn’t go through the schedule: request it in Booking time off.
If something goes wrong
My schedule isn’t the one I work. Your company sets it. Ask HR or your manager to correct it; you can’t edit it from your account.
I see “No schedule assigned”. Your company hasn’t given you a schedule yet. Tell HR if you should have one.
I can’t find My schedule in the menu. It only exists with advanced schedules. Today’s shift and the week’s are on Home.
One day looks different from the rest. It’s probably planned separately. Ask your manager if it doesn’t look right.
My hours target doesn’t match my schedule. Check whether that week has public holidays or time off, which set the day’s target to 0. What each figure means is in the hours summary.
What the other side sees
The same feature, from the other side:
Related articles
- History and hours summaryWhat the Clock-ins list and its three figures — tracked hours, remaining and overtime — show, what each day status means, and what to check when something doesn't add up.
- Clocking in and outHow to clock in, take a break, resume and clock out on Home or in Time tracking, which work mode to pick, and what happens if you forget to clock out.
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